========================================== IMPORTANT: PLEASE READ BEFORE INSTALLATION ========================================== Creative Professional / E-MU USB 2.0 Audio/MIDI Interface December 1, 2010 Thank you for purchasing the E-MU 0204/0404/Tracker Pre USB 2.0 Should you encounter any difficulty with the installation, please contact E-MU Technical Support at: www.emu.com/support/custsup.asp You should be aware of the following information before installing the E-MU USB Control Panel and E-MU 0204/0404/ Tracker Pre USB 2.0 device drivers. ========================== Register Your E-MU Product ========================== Register your product to enjoy benefits such as driver downloads, knowledge base FAQs and email support. Your serial number is located on the bottom of the product. Take the time right now to copy this 18-digit number to the inside cover of your Owner’s Manual for future reference. There are 2 ways to register your product: 1) Start>Programs>Creative Professional>Product Registration 2) http://www.emu.com/register/ ===================== Notes on Installation ===================== * Please be sure to install the Software and Driver CD BEFORE you install any 3rd party bundled software. If these are installed in reverse order, installation of bundled software may display errors with the DirectX installation. * IF AT ANY TIME DURING THIS INSTALLATION YOU SEE NO RESPONSE: Use the Alt-Tab feature to select other applications. One of them may be the Microsoft Digital Signature warning. It is possible for this warning to appear behind the installation screen. * Make sure you have the latest Windows Service Packs from Microsoft (Windows XP - SP 2 or higher). * Disable onboard sound and uninstall all other sound cards. (If you wish to try using multiple sound cards in your system, do so after you have confirmed that your E-MU 0204/0404/Tracker Pre USB 2.0 is operating normally.) ============================================= DO NOT Use an unpowered USB Hub with the E-MU 0204 or Tracker Pre USB 2.0 ============================================= If you plug your 0204/Tracker Pre USB 2.0 into a USB hub, the hub must provide DC Power for the 0204/Tracker Pre USB 2.0 to properly function. =============================== Note About Windows Logo Testing =============================== When you install the E-MU USB 2.0 drivers, you will see a dialog box informing you either that the driver has not been certified by Windows Hardware Quality Labs (WHQL), or that the driver is signed by Creative Labs, Inc, and you will be asked if you would like to continue with the installation. The E-MU USB 2.0 audio drivers are not certified by WHQL because the product does not support some of the features that the Microsoft Windows Logo Program requires, most notably Universal Audio Architecture (UAA) and Digital Rights Management (DRM). Despite this, the E-MU USB 2.0 audio drivers have been rigorously tested using the same test procedures that a WHQL qualified driver requires, and it passes in all of the other important categories, including those that measure the relative stability of the driver. So, it is perfectly safe to install these drivers on your computer. ============================================= Technical Support for Bundled Software ============================================= Your E-MU product ships with software applications developed by third party manufacturers. Limited FAQ and E-MAIL support is available for these applications from their respective manufacturers. Local support may not be available in some areas. For more detailed information see: Start Menu -> Programs -> Creative Professional -> “product name” Documents -> 3rd Party Support Information ============ Known Issues ============ Many of these issues may already be resolved. Please visit http://www.emu.com to see if a software update is already available. * Rapid power cycling on E-MU 0202/0404/Tracker Pre USB Do not switch power repeatedly off and on to the E-MU 0202/0404/ Tracker Pre USB. Wait four seconds or more after turning the unit on before turning it off again. If problems occur due to rapid power cycling, first try turning power off for a few seconds, then power on again. * E-MU 0204/0404/Tracker Pre USB comes up in USB 1.1 mode Under certain rare circumstances, the 0204/0404/Tracker Pre USB may power-on in the slower USB 1.1 mode after the computer is powered on, or after system reboot. In USB 1.1 mode, sample rates higher than 48kHz are unavailable and audio performance may be compromised. To correct the problem, simply turn off the interface for a few seconds, then turn it back on. This problem does not occur if the interface is switched on after the computer has finished booting. ========= Copyright ========= Copyright (c) 2010 E-MU Systems. All rights reserved.